Hanover Orthopaedic Associates Inc. is dedicated to providing our patients with the best possible care and services while keeping the costs to you from increasing at an unreasonable rate.

We ask your help by understanding and cooperating with our financial policy. We must emphasize that as physicians, our relationship is with you, NOT your insurance company. While the filing of insurance claims is a courtesy that we extend to our patients, all charges are strictly your responsibility from the dates services are rendered. Therefore, it is often necessary for you to inquire and explore your benefits with your insurance carrier. We realize that temporary financial problems may affect timely payment of your account. If such problems do arise, we encourage you to contact us promptly for assistance in the management of your account. Our fees are generally considered to fall within the acceptable range of other orthopaedic practices in our area. This applies only to companies that pay a percentage (such as 50% or 80%) of “U.C.R.” which is defined as usual, customary, and reasonable by most companies. This statement does not apply to companies who reimburse based on an arbitrary “schedule” of fees, which bears no relationship to the current standard and cost of care in this area. Not all services are a covered benefit in all contracts. Some insurance companies arbitrarily select certain services they will not cover. Returned checks and balances older than 30 days may be subject to additional collection fees and interest charges of 1.5% per month. Charges may also be made for broken appointments and appointments canceled without 24 hours advance notice. We are committed to providing you with the best care possible. If you have medical insurance, we are pleased to help you receive you maximum allowable benefits. In order to achieve these goals, we need your assistance, and your understanding of our payment policy.